Active break or system failure?
Emergency irrigation response.
Mainline ruptures, controller failures, total system shutdowns — the calls we drop everything for. Same-day on-site response for active accounts.
When to use this
Real emergencies, real response.
An emergency, in irrigation terms, is a failure causing active water loss or a complete system shutdown that puts the property at risk. These get dispatched ahead of routine work.
Examples we treat as emergency
- Mainline rupture — visible water loss, possible flooding
- Controller fire, lightning strike, or complete failure
- Pump failure causing total loss of irrigation
- Backflow preventer rupture or major leak
- System running continuously (stuck valve flooding a zone)
How dispatch works
Active maintenance accounts: call or text the main line. Same-day response standard, immediate dispatch when the situation warrants. Non-active accounts: we’ll do our best, but priority goes to active clients first — this is one of the reasons our maintenance plans exist.